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Common problems for Connectivity Issues
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HP Recommended
HP Neverstop Laser MFP 1202w
macOS 10.15 Catalina

Switched routers earlier this week. Cannot figure out how to re connect Neverstop Laser Jet....

 

1 REPLY 1
HP Recommended

Hi @jbub,

 

Welcome to the HP Support Community

 

I understand you are facing a connectivity issue with your HP Neverstop Laser MFP 1202w Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

Let's restore the network to defaults

  • Use the Wireless and Cancel buttons to restore Wi-Fi setup mode.
  • Press the Cancel button to ready the printer.
  • Press and hold the Wireless button and the Cancel button at the same time for three seconds until the printer restarts.
  • NOTE:
  • Your control panel might look different than the following example, but the steps are the same.
  • Example of pressing the Wireless and Cancel buttons on HP Laser NS and Neverstop Laser printers
  • After the printer restarts, wait 60 seconds until the Wireless light blinks blue.
  • Within two hours, return to the app or software to find and add your printer and complete the setup.
  • Once you restore the network to defaults, then please follow the instructions on this link to connect the printer back to your PC.

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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