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- new hp9120e trouble connecting to pc via wifi

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06-23-2024 03:23 PM - edited 06-23-2024 03:25 PM
I set up a new 9120e via usb cable to the main pc in our office. works good. I set up mobile printing with cell phone. works fine. I'm trying to set up to two other office pc's on the network (ethernet/blue calbe?) Both recognize the printer but wont connect. I tried disconnecting the usb cable but that did not work. The printer wifi blue light is solid and on.
06-23-2024 03:38 PM - edited 06-23-2024 03:45 PM
The OfficeJet 9120e pro can connect with ethernet, wifi or USB.
If you want to switch one type to another you need to reset it.
9120e factory reset
I really recommend you connect with hardwire ethernet to the modem. That will really simply things, but if that is not possible then use wifi to the modem.
The 9120e can operate in the 2.4 and the 5ghz band. I suspect the SSID of both bands (in the modem) is the same and the printer is likely to get a different IP address when it wakes up from sleep depending on which band it is assigned by the modem.
Make the printer use only the 2.4ghz band. At the printers control panel look for the option to select 2.4, 5ghz or "auto" and select 2.4. If the printer does not have those options then you will have to log into the modem and rename one of the bands.
Once you reset the printer it is in setup mode for 2 hours as I recall.
If you are comfortable with programming the modem, locate the printer in the modem (see below) and assign the IP4 address as fixed. When it wakes up from sleep it will get the exact same IP address. This actually has to be done in flex system. If have multiple WiFi boosters then you have a flex system.
A network or status printout will provide the IP and also a MAC address. You lookup either address in the DHCP server list of the modem, and when you find it then set it to a fixed address.
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