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HP Recommended
HP LASER MFP 138nw
Microsoft Windows 11

HP LASER MFP 138nw printer is not able to link with wifi available

1 REPLY 1
HP Recommended

@ELSAN7, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
We see that your HP Laser MFP 138fnw printer not connecting to Wi-Fi on a Windows 11 system, Here’s a step-by-step guide to help resolve the issue:

 

Check Printer Compatibility and Network

  • Ensure your printer supports Wi-Fi Direct or Wireless Network Setup.
  • Make sure your Wi-Fi network is 2.4 GHz (this model does not support 5 GHz).
  • Place the printer close to the router to avoid signal issues.

Use HP Smart App (Recommended Method)

The HP Smart app simplifies wireless setup.

Steps:

  1. Download and install the HP Smart app from the Microsoft Store.
  2. Open the app and sign in or create an HP account.
  3. Click “Set up a new printer”.
  4. Follow the on-screen instructions to connect the printer to your Wi-Fi network.

If the printer is not detected, reset the network settings:

  • On the printer control panel, press and hold the Wireless and Cancel buttons for 5 seconds until the wireless light blinks.

Manual Wireless Setup via Embedded Web Server (EWS)

If HP Smart doesn’t work, try this:

Connect your PC to the printer’s Wi-Fi Direct network:

  • Look for a network like DIRECT-xx-HP Laser MFP 138nw.
  • Password is usually printed on the printer label or in the manual.

Open a browser and go to: http://192.168.223.1

Go to Network > Wireless Setup Wizard and select your Wi-Fi network.

Enter your Wi-Fi password and apply the settings.
 

Install Full Feature Software (Optional)

You can also install the full driver package from HP: HP Laser MFP 138fnw Software and Driver Downloads | HP® Support

 

Restart Devices

After setup:

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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