officejet 8600 wont print wireless

[esparks89129]

Hello,

My printer was working fine up until about a month ago and now won't print wireless. I went through all the troubleshooting steps and it still doesn't work, please help

[Raj_05]

Hi @esparks89129,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Officejet 8600 printer suddenly stopped printing wirelessly, there are several troubleshooting steps you can take to resolve the issue.

• Restart Devices: Start by restarting your printer, computer, and wireless router. Sometimes, a simple restart can resolve connectivity issues.
• Check Wireless Connection: Ensure that your printer is connected to the same wireless network as your computer. Verify the wireless settings on your printer's control panel to confirm the connection.
• Run HP Print and Scan Doctor: HP provides a diagnostic tool called HP Print and Scan Doctor, which can help diagnose and resolve printing problems. Download and run this tool to see if it can identify and fix the issue.
• Update Printer Firmware: Outdated firmware can sometimes cause connectivity issues. Check if there are any firmware updates available for your HP Officejet 8600 printer and install them.
• Reinstall Printer Driver: Sometimes, reinstalling the printer driver on your computer can resolve wireless printing issues. Go to the HP website, download the latest driver for your printer model, and reinstall it on your computer.
• Check Firewall/Antivirus Settings: Ensure that your firewall or antivirus software is not blocking the printer's communication over the network. Temporarily disable them and try printing again to see if it resolves the issue.
• Reset Printer Network Settings: If other steps fail, you can try resetting the network settings on your printer. Refer to your printer's manual for instructions on how to reset network settings.

By following these steps, you should be able to diagnose and hopefully resolve the wireless printing issue with your HP Officejet 8600 printer.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support