officejet pro 8030 is locked by admin. (me) and I don't remember my user name and password.

[GUNFIGHTR366]

how do I unlock network settings without my user name and password on my officejet pro8030 printer

[Raj_05]

Hi @GUNFIGHTR366,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Here are general steps to perform a factory reset on an HP Officejet Pro 8030 printer. Please note that specific steps may vary, so refer to your printer's manual for accurate instructions.

1. Turn on the printer: Ensure that your HP Officejet Pro 8030 printer is powered on.

2. Access the Control Panel: Navigate to the printer's control panel. This may involve using the touchscreen interface or physical buttons on the printer.

3. Open the Setup or Preferences Menu: Look for a setup or preferences menu on the control panel.

4. Navigate to Reset or Restore: Within the setup or preferences menu, look for options related to resetting or restoring the printer.

5. Factory Reset: Select the option for a factory reset or restore to default settings. Confirm your choice when prompted.

6. Restart the Printer: After the reset is complete, restart the printer.

Keep in mind that a factory reset will remove any custom network settings, and you'll need to set up the printer again, including connecting it to your Wi-Fi network.

I hope this helps.

Take care and have a good day.

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Alden4
HP Support