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- officejet pro 9010 - i can only print pdf files. tried to fi...

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01-24-2021
08:37 PM
- last edited on
07-14-2021
03:44 PM
by
RodrigoB
My officejet pro has been nothing but trouble recently. The printer for some reason was only seeing PDF files. Can't print word files.. just doesn't seem them when i browse. I never got close to finding a way to fix this problem, but somehow in process of trying to fix it, I lost my wireless connection to the printer. And then, it couldn't sync with HP insta ink, so now all my touch screen says is that i can't use my ink because I'm not registered. Whatever button I press "cartridge cannot be used until enrolled in HP InstaInk". Had a Brother printer for literally 15 years... never a problem. This is nuts.
02-10-2021 10:33 AM
@AJ1222, Welcome to HP Support Community!
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TEJ1602
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