old printer

[flobee]

I want to delete old printer from my dashboard, how do I do this

[Dragon-Fur]

@flobee 

Welcome to the HP Community Forum.

Try the following method:

Remove the unwanted printer from your HP Account Dashboard

After the device is removed > Restart the computer and log in.

Caveat - If the printer was ever subscribed to Instant Ink, that printer might resist being removed from your HP Account.

HP Account - Login / Dashboard

Notes: 

• Log into your HP Account if / when you need central access to your device information, including the ability to update your personal  information.
• Printers that are / were subscribed to Instant Ink might resist being removed and will remain in the list.
• Open and Read >>>   HP Support Personal Dashboard Resource Guide 
• Device renaming in the Dashboard does not rename the printer in Devices and Printers (Windows)

Example - HP Account Dashboard

HP_Account_Dashboard_6

Next,

If the HP Support Assistant (HPSA) is installed,

Check / Remove unwanted printer from the HPSA.

Note - if the HPSA proves stubborn and won't remove a device that has been removed from the system and the Dashboard, consider:  Uninstall the HP Support Assistant > Restart the computer and log in > Get a new copy of the HPSA from the Windows Store.

Example - HPSA Application - Remove Device

HPSA_Profile_Remove_Device_2

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HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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