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‎08-31-2026 07:21 PM

HP Recommended
Product: color laserjet pro mfp m182nw
Operating System: Microsoft Windows 11

How do I remove the ADMIN PASSWORD. I did not activate the password requirement, but when I try to trouble shoot my printer, I'm asked for this admin pass word that I never setup and I purchased this printer as a new product. Is there a default password? Or, how do I reset the factory defaults.

 

If you tell me to connect through the IP address, I can't because I can not get my printer hooked up to my WIFI because I don't have the admin password. If you tell me use the single-line menu options, I will tell you that I can not access the reset function because I don't have the admin password to get to the reset option in the menu. How do I get rid of this password or what is the default password? 

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3 REPLIES 3

‎08-31-2026 08:59 PM

HP Recommended

Hi @cn2355 

1. For a reset to factory defaults you can check steps on printer User guide page 91.

2. For install your printer using Wifi, please follow steps from the next video:

>> https://www.youtube.com/watch?v=F_QrzOyl4K8

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

_-.-.-.-.-

@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

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‎08-31-2026 09:44 PM

HP Recommended

sorry but this did not work. Can you send me the step to reset it to factory

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‎08-31-2026 09:53 PM

HP Recommended

Hi @cn2355 

Did you check the steps on User guide - page 91 - Restore Factory defaults ?

 

Best regards,

ferRX.

_

@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

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