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- HP Community
- Printers
- Printer Setup, Software & Drivers
- pin not identified

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07-03-2025 05:45 AM
When i provide a pin listed inside my printer, the software tells me it is incorrect. REALLY? I just copied it off the printer!
07-04-2025 01:21 PM
Hi @cwchristian,
Welcome to the HP Support Community! We're stoked to have you on board!
Thank you for sharing that detail. I understand how frustrating that can be when the PIN is copied straight from the printer but still doesn’t work.
To help you better, could you please let me know which software or app you’re trying to use when it asks for this PIN? For example, are you using HP Smart, the printer’s Embedded Web Server, or something else?
Once I know that, I can guide you step-by-step to get this sorted!
Looking forward to your reply! 😊
Best regards,
Kuroi_Kenshi
I am an HP Employee