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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎10-09-2026 04:25 PM

HP Recommended

Can not connect HP Color laser jet Pro MFP M476nw to WIFI, giving an me a prompt of "INVALID paraphrase"

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‎10-10-2026 06:21 AM

HP Recommended


Invalid password or "phrase" problem?

Spoiler
When entering your password, watch the cursor closely. If it appears to start one space over, use the back/left arrow keys on the touchscreen to pull the cursor back to the absolute starting edge before typing your password.



You may need to reset the printer: x476

m476dw reset described here

m476 HP youtube help

Wi-Fi setup to router is done through the front panel (476 479). This video should explain.

Scan to network video for HP Color LaserJet Pro


For Wi-Fi direct setup see page 118 of below User Manual.
This is useful if you do not have access to the router or you want to avoid using the router and print directly to the printer.


Simple push button or WPS setup is described on page 38 of User Manual


Full feature software 476dw May 2022

Printer Reference x476dw m476nw

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