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‎04-01-2023 05:14 PM - last edited on ‎04-04-2023 08:42 AM by Retired

HP Recommended
Product: HP OfficeJet Pro 8035 All-in-One Printer

Printer keeps showing offline

1 REPLY 1

‎04-04-2023 11:30 PM

HP Recommended

Hi @lady6524,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

 

Have you made any changes to the printer or router?

 

Meanwhile, perform the steps from this document and select the option Resolve an offline printer in Windows or macOS.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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