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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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Hi,
What router do you use? may it a Dual-Band router?
Please make sure that 2.4GHz wireless is enabled for your router
Be aware that the printer only supports a 2.4GHz wireless networks, it does not support 5GHz Wireless bands and will not see any such.
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If my post resolve your problem please mark it as an Accepted Solution 🙂
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