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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Microsoft Windows 10 (64-bit)

Hp envy 6032 goes offline after about an hour to only way to get it back is to disconnect the power and then  let it restart itself .That's not right ,any ideas or  is there a way to put it back online  without all  this  nonsense

 

Brenchley

1 REPLY 1
HP Recommended

@Brenchley

 

Welcome to the HP support community.

 

I understand that you are getting the offline error, I am glad to assist you.

 

Use HP Print and Scan Doctor to fix connectivity and printing issues.

Download HP Print and Scan Doctor.

  • Run HPPSdr.exe from the download location on your computer.
  • Once HP Print and Scan Doctor opens, click Start, and then select your printer.
  • If your printer is not in the list, turn it off and on, and then click Retry.
  • If there is a connection problem, follow the instructions in HP Print and Scan Doctor.
  • If a screen prompts you to turn on printer updates, click Yes.
  • If a screen prompts you to make your printer the default printer, click Yes.
  • Try to print.

.Assign a manual IP address to manually connect the printer.

Find the printer IP address from the network configuration page to assign it manually.

  • Network Configuration Page shows the network status, hostname, network name, and more.

Setting a Static IP Address

Once you know your printer’s IP address from the page you printed, entering it is pretty easy. Here’s what you do:

HP Printer Static IP Address

  1. Run your Web browser.
  2. In the Web browser’s address bar, type the IP address of your printer and press Enter. Assuming you entered the right address, the HP printer control panel should appear.
  3. Click the Networking tab.
  4. Under Connections, click Wireless.
  5. Under IP Address Configuration, click Manual IP.
  6. Enter the IP address, subnet mask, and default gateway in the appropriate boxes.
  7. Click Apply.

You can try steps 2 and steps 4 in this HP document for more assistance:- Click here

 

Let me know how it goes.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.