printer is not getting connected

[Ri201]

the printer is not getting connected

[zoey7886]

@Ri201, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Connectivity Issues with the HP DeskJet 2723 All-in-One Printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP DeskJet 2723 All-in-One Printer is not getting connected, here are some steps you can follow to troubleshoot the issue:

Check Wireless Settings:

• Ensure your printer's wireless capability is enabled. The DeskJet 2723 supports built-in Wi-Fi 802.11a/b/g/n. Verify that the Wi-Fi connection is active on your printer.

Restart Devices:

• Turn off your printer and restart it. Also, restart your computer and Wi-Fi router. Sometimes, a simple restart can resolve connectivity issues.

Verify Network Connection:

• Make sure your printer is connected to the correct network. You can check and correct the network settings using the HP Smart app, which supports Apple AirPrint™, Chrome OS, and Mopria-certified mobile printing services.

Check Printer Status:

• Ensure there are no error messages on the printer display and verify that the printer is configured correctly within your network.

Run HP Print and Scan Doctor:

• Download and run the HP Print and Scan Doctor. This tool can help diagnose and fix most printing and scanning issues.

Check USB Connection:

• If you are connecting via USB, ensure that the USB cable is securely connected to both the printer and the computer. Use a high-speed USB 2.0 cable for best performance.

Update Printer Drivers:

• Ensure that you have the latest drivers and software installed. You can download them from HP's official site.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,