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Featured blog article:

Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎10-30-2026 06:26 AM

HP Recommended
Operating System: Microsoft Windows 11

hp printer officejet 9010 keeps go off line?

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1 REPLY 1

‎10-30-2026 07:23 AM

HP Recommended

Hi @traveler2026,

  1. Restart the printer, router and computer.
  2. In your router, give the printer a reserved/static IP so its address doesn't change.
  3. Turn off the printer's sleep/auto-off in its settings.
  4. Remove the printer from Windows (Settings → Printers) and add it again with HP Smart.
  5. If you have a dual-band router, connect the printer to 2.4 GHz.
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