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Common problems for Connectivity Issues
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HP Recommended
HP OfficeJet Pro 9025 All-in-One Printer

having changed to starlink internet i need help setting up my printer wireless

 

1 REPLY 1
HP Recommended

Hi @3665 ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you trying to set up your HP OfficeJet Pro 9025 All-in-One Printer with a new Starlink internet connection involves a few steps. Here’s a guide to help you through the process:
 

1. Prepare Your Printer:

  • Turn on the Printer: Make sure your printer is powered on and has paper loaded in the tray.
  • Connect to the Printer’s Control Panel: Use the touchscreen to navigate through settings.

2. Connect to Wi-Fi:

  • Access the Wireless Setup Wizard:
    1. On the printer's control panel, touch the Wireless icon (looks like a signal strength icon).
    2. Go to Settings (gear icon), then select Wireless Setup Wizard.
  • Select Your Network:
    1. The printer will search for available networks. Select your Starlink network from the list.
    2. Enter your Wi-Fi password when prompted and tap OK or Connect.
  • Verify Connection:
    • The printer should show a confirmation message if it's connected successfully. If not, ensure you’ve entered the correct Wi-Fi password.

3. Install the Printer on Your Computer:

  • Download and Install HP Smart:
    1. Go to the HP Smart website and download the HP Smart app for your operating system.
    2. Install the app and open it.
  • Add Your Printer:
    1. In the HP Smart app, click on Add Printer or +.
    2. Follow the on-screen instructions to add your HP OfficeJet Pro 9025 to the app. It should detect the printer on your Wi-Fi network.
  • Complete Setup:
    • Follow any additional setup prompts to finish configuring your printer.

4. Print a Test Page:

  • After setup, it’s a good idea to print a test page to ensure everything is working correctly. You can do this through the HP Smart app or directly from the printer’s control panel.

If you encounter any issues during setup, you might need to:

  • Restart your printer and router.
  • Ensure that your printer’s firmware is up-to-date. You can update it through the HP Smart app or the printer’s control panel.

Refer to this document: HP OfficeJet Pro 9025 All-in-One Printer User manual 

HP printer setup (HP Smart app)
Troubleshoot a Wi-Fi connection to an HP printer
HP printers - Wi-Fi connection is lost after router or network settings change
 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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