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‎02-10-2025 01:14 PM

HP Recommended
Product: HP Officejet Pro 8610 e-All-in-One Printer
Operating System: Chrome OS

Printer will not connect to my home WiFi..HELP  !!

Category:
1 REPLY 1

‎02-14-2025 11:03 AM

HP Recommended

Hi @jimeedeez, Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you. 
Here are some steps to troubleshoot and fix the WiFi connection issue with your HP OfficeJet Pro 8610:

Restart Everything

  • Power off the printer, router, and computer.
  • Wait 1-2 minutes and turn them back on.

Check WiFi Signal & Network

  • Ensure your WiFi is working properly.
  • The printer should be close to the router (within 6-8 feet for best connectivity).
  • Make sure the router is not using 5GHz—this printer only supports 2.4GHz networks.

Reconnect the Printer to WiFi

  • On the printer's touchscreen, go to:
    Setup (⚙️) > Network > Wireless Setup Wizard
  • Select your WiFi network and enter the correct password.

Restore network settings:

1. From the printer control panel, touch and slide your finger across the screen, touch Setup, and then touch Network Setup. 

2. Touch Restore Network Defaults, and then touch Yes. A message appears stating that the network defaults have been restored. 

3. Touch OK. 

4. Print the network configuration page and verify that the network settings have been reset.

I hope this helps. 

 

Use the HP Smart app: Download and install the HP Smart app on your computer or mobile device. This app can help you connect your printer to the network. 

You may refer to this document - Troubleshoot a Wi-Fi connection to an HP printer | HP® Support 
User manual - HP Officejet 8610 User Guide – ENWW

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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