• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Color LaserJet Pro MFP M281fdw

My printer won't turn on.  It was working then just stopped.  I have changed cords.  It is just dead?

1 REPLY 1
HP Recommended

Hi @jllwine ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand your HP Color LaserJet Pro MFP M281fdw won’t turn on. Let’s walk through a few troubleshooting steps to determine whether the issue can be resolved:
 

Steps to Try:

Check the Power Source:

  • Ensure the printer is properly plugged into a functioning outlet.
  • If possible, plug another device into the same outlet to confirm it’s working.
  • Test a different outlet, just to rule out the power source.

Inspect the Power Cord:

  • You've mentioned changing cords, but ensure the connection is firm and the power cord you're using is compatible with the printer.
  • If the printer has a power adapter, ensure it's not damaged.

Reset the Printer:

  • Unplug the printer from the power source.
  • Wait for about 60 seconds, then press and hold the power button for 10-15 seconds (if applicable).
  • Plug the printer back in and try turning it on.

Check for Any Signs of Life:

  • Listen for any faint sounds or see if the display lights up even briefly when pressing the power button.

Ensure No Power-Saving Mode is Active:

  • Sometimes the printer can enter sleep or power-saving mode. Try waking it by pressing the power button multiple times.

Check for Circuit Breaker Issues:

  • In rare cases, a tripped breaker could cause power issues. Check your breaker panel to ensure everything is working properly.

Refer to this document: HP Color LaserJet Pro MFP M281fdw User manual

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.