printer won't turn on

[jllwine]

My printer won't turn on.  It was working then just stopped.  I have changed cords.  It is just dead?

[A_Gayathri]

Hi @jllwine ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your HP Color LaserJet Pro MFP M281fdw won’t turn on. Let’s walk through a few troubleshooting steps to determine whether the issue can be resolved:
 

Steps to Try:

Check the Power Source:

• Ensure the printer is properly plugged into a functioning outlet.
• If possible, plug another device into the same outlet to confirm it’s working.
• Test a different outlet, just to rule out the power source.

Inspect the Power Cord:

• You've mentioned changing cords, but ensure the connection is firm and the power cord you're using is compatible with the printer.
• If the printer has a power adapter, ensure it's not damaged.

Reset the Printer:

• Unplug the printer from the power source.
• Wait for about 60 seconds, then press and hold the power button for 10-15 seconds (if applicable).
• Plug the printer back in and try turning it on.

Check for Any Signs of Life:

• Listen for any faint sounds or see if the display lights up even briefly when pressing the power button.

Ensure No Power-Saving Mode is Active:

• Sometimes the printer can enter sleep or power-saving mode. Try waking it by pressing the power button multiple times.

Check for Circuit Breaker Issues:

• In rare cases, a tripped breaker could cause power issues. Check your breaker panel to ensure everything is working properly.

Refer to this document: HP Color LaserJet Pro MFP M281fdw User manual

I hope this helps. 

Take care and have a good day.

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