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Guidelines

Featured blog article:

Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

will not connect to bluetooth get error code 61

1 REPLY 1
HP Recommended

Hi @Tim7878,

 

Welcome to the HP Support Community!

 

We’ll be happy to help you troubleshoot the Bluetooth connection issue. Could you please provide a few details so we can identify the correct solution?

What is the exact HP printer model you are using?

Which device are you trying to connect it to (Windows PC, Mac, or mobile phone)?

Where does error code 61 appear, on the printer's display, in the HP app, or on your device?

Are you trying to connect the printer directly through Bluetooth, or are you setting it up for Wi-Fi printing?

 

These details will help us determine the meaning of the error and guide you through the appropriate troubleshooting steps.

 

Best regards,
Kuroi_Kenshi

I'm an HP Employee.


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