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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎04-27-2021 10:53 AM

HP Recommended
Product: HP OFFICE JET 5255 ALL IN OIN
Operating System: Microsoft Windows 10 (64-bit)

Received notice to visit instantink.com. HP 5255 will not print (remains offline). I no longer subscribe to monthly cartridge service. I use a generic black ink cartridge (until this new notice). How do I restore printing?

Category:
1 REPLY 1

‎05-04-2021 02:11 PM

HP Recommended

@dscamp

 

Welcome to the HP Support Community.

 

Let's try to disable and enable web services: 1. On the printer control panel display, from the Home screen, touch (HP ePrint), and then touch (Web Services Settings). 2. Touch Remove Web Services.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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