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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

I turned on my printer and it will not connect to the wifi, I have restarted it several times but it will not connect it just keeps staying in the purple light how do i fix this?!?!?!

1 REPLY 1
HP Recommended

Please provide the Product ID or exact model name of the printer otherwise ---

 

Click here for network setup using HP Smart but in a different language


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