"Printer not available" on my new Moto Edge 2022

[gjean]

Printer & phone are both connected with my wifi.    Printer won't connect to the phone.   All worked perfect with my od phone.

[sandytechy20]

@gjean

Welcome to the HP support community.

Which application are you using to connect?

Meanwhile:-

Use the HP Smart app to connect the printer to your phone.

Here are the steps:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others. 

Cheers.

[gjean]

I'm going to start again with this.   The printer is connected to my phone.   It shows a grayed out icon of the printer.   It lists the printer..."HP ENVY 5000 series".    But it says "some features are unavailable".    It's right there.  But when I try to print, it says printer not available.   It IS connected to the wifi and my phone.   None of these suggestions & fixes work.    The underlined "click here" that you sent...I've already done that!    It's no help.  I'm losing patience here.   Nothing that I've read anywhere is helping.   My phone recognizes the printer that it's there.   It just won't connect.   I've Googled myself silly on this & I've just about had it!    

[sandytechy20]

@gjean

Restart your printer, router, and mobile device

• Restart all devices to clear network and hardware error states.
• Turn off the printer, and then turn it on again.
• Disconnect the power cable from the router, wait ten seconds, reconnect the cable, and then wait for the internet connection to complete.
• Turn off your phone or tablet, and then turn it on again.

Install the HP Print Service Plugin and select the available printer

• Make sure the HP Print Service Plugin is installed and you have selected an active printer.
• Install the HP Print Service Plugin.
• Check the box to agree to the terms, tap Start, and then close the app.
• Open the file format you want to print.
• Tap the More icon , and then tap Print.
• The This printer isn't available right now error displays. Ignore the error.
• Tap the down arrow in the upper-right corner, and then select the available printer name that is not grayed out.
• 
• If necessary, change any settings, and then tap the Print icon.
• 
• Select the HP Print Service Plugin option, tap OK, and then the document or photo prints.
• 

Refer to this HP document for further assistance:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.