• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY 4520 All-in-One Printer
Microsoft Windows 11

I have a new modem and server so my spectum network changed as well as my password.  I don't know how to reenter my password in the printer.  there are three letters which includes the letter in my  password.  I can't choose just one letter.

1 REPLY 1
HP Recommended

Hi @Sha233,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

To reconnect your HP ENVY 4520 printer to your new Spectrum network with a changed password, you'll typically need to follow these steps.

 

  • Access Printer's Control Panel: On your printer's control panel, locate and press the Wireless icon or open the Setup menu, depending on your printer model.
  • Select Network Settings: Look for options like "Wireless Setup Wizard" or "Network Setup" and select it.
  • Choose Your Network: The printer will search for available wireless networks. Select your new Spectrum network name (SSID) from the list.
  • Enter Password: When prompted for the password, use the printer's control panel to enter the new WiFi password. Use the arrow keys to navigate and the OK button to select each character. For example, if your password includes the letter 'A', you may need to press the arrow keys multiple times until 'A' appears, then press OK to select it.
  • Connect: After entering the password correctly, confirm and allow the printer to connect to your network.
  • Test Connection: Print a network configuration page or any document wirelessly to confirm that the printer is connected properly.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.