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HP Recommended
deskjet 3050a
Microsoft Windows 10 (64-bit)

Hi I have been emailing documents to my printers on a daily basis for a number of years but it has suddenly stopped working and i get the following error 

could not be delivered. The problem appears to be :

-- Recipient email server rejected the message

 

Additional information follows :

-- 5.7.1 Command rejected

 

Any one able to help?

Thanks!

1 REPLY 1
HP Recommended

Hi,

I afraid that HP ePrint is no longer supported for your printer as described below:

https://support.hp.com/us-en/document/c05211712

 

Shlomi



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