• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP OfficeJet Pro 8715 All-in-One Printer
Microsoft Windows 10 (64-bit)

HOW TO 

remove old printer from account
1 REPLY 1
HP Recommended

@Ginger35 

 

Welcome to the HP Community Forum.

 

HP Account - Login / Dashboard

 

Notes: 

  • Log into your HP Account if / when you need central access to your device information, including the ability to update your personal  information.
  • Printers that are / were subscribed to Instant Ink might resist being removed and will remain in the list.
  • Open and Read >>>   HP Support Personal Dashboard Resource Guide 
  • Device renaming in the Dashboard does not rename the printer in Devices and Printers (Windows)

 

Click and sign into your HP Account

Tab My HP Account > My HP Dashboard

Tab / Section My Devices

Device(s) listed in rows

Click the X in Blue Circle in the last column of the device information

Close the webpage

Recommended: Restart the computer and log in

 

HP_Account_Dashboard_5HP_Account_Dashboard_5

 

Thank you for participating in the HP Community:

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.