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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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Welcome to the HP Community Forum.
HP Account - Login / Dashboard
Notes:
- Log into your HP Account if / when you need central access to your device information, including the ability to update your personal information.
- Printers that are / were subscribed to Instant Ink might resist being removed and will remain in the list.
- Open and Read >>> HP Support Personal Dashboard Resource Guide
- Device renaming in the Dashboard does not rename the printer in Devices and Printers (Windows)
Click and sign into your HP Account
Tab My HP Account > My HP Dashboard
Tab / Section My Devices
Device(s) listed in rows
Click the X in Blue Circle in the last column of the device information
Close the webpage
Recommended: Restart the computer and log in
Thank you for participating in the HP Community:
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
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