cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
New member
2 1 0 0
Message 1 of 3
94
Flag Post

reset ews password 107w

HP Recommended
Laser 107w

I forgot my password to access the EWS, as discussed in https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/Reset-EWS-passwort-on-Laser...

 

Is there some secret way of resetting this? it seems really weird that there is no simple way of doing a reset of this.

 

If also spoken with HP call support but they were also unable to help me?

Tags (1)
2 REPLIES 2
HP Support Agent
HP Support Agent
16,897 16,877 1,327 1,335
Message 2 of 3
Flag Post
HP Recommended

@Dennis94, Welcome to HP Support Community!

There is no reset option on the printer, however, you can try restoring network defaults on the printer and try again.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Reply
0 Kudos
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Hi TEJ1602

 

Thank you for your response, however this does not help me, i would like to make changes to the printer that require admin access, but since i do not have the password any more i cannot make any changes.

 

Seems weird that it is not possible to reset the EWS password but apparently this is the case so I'll be sending the printer back.

 

Kind regards,

Dennis

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation