reset passsword on M254

[timrobertsusa]

how do i reset the printeruser and password

[Max3Aj]

@timrobertsusa, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
Here's how you can reset the username and password on your HP Color LaserJet Pro M254dw printer:

Reset Printer Username and Password (Factory Reset)

If you've forgotten the printer's Embedded Web Server (EWS) password or want to reset all settings:

Steps to Restore Factory Defaults:

On the Printer Control Panel:

• Tap the Home button (if not already on the home screen).
• Go to Setup (gear icon).
• Navigate to Service > Restore Defaults.
• Confirm the reset when prompted.

After Reset:

• The printer will restart.
• You’ll need to reconnect it to your Wi-Fi and reconfigure any custom settings.

Accessing the Embedded Web Server (EWS) After Reset

Once the printer is back online:

1. Print a Network Configuration Page from the printer's control panel.
2. Open a browser and enter the printer’s IP address (from the config page).
3. You can now access the EWS without a password (default state).
4. Set a new Administrator password under:
   • Security > Administrator Settings.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support 

[timrobertsusa]

i cannot reach the setup until i -- enter the admin username and password which is asking in a prompt when i click the menu item. I need to hard reset this .

[Max3Aj]

@timrobertsusa, Thank you for your response,  

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I hope this helps! Keep me posted. 

  

Max3Aj

HP Support