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Locked

‎09-27-2022 11:49 AM

HP Recommended

 

i switched my internet provider and I don't have the password for my printer for wireless printing

 

3 people had the same question
2 REPLIES 2

‎10-15-2022 10:02 AM

HP Recommended

Hi @Khagge,

 

Welcome to the HP Support Community. 

 

I understand that you are trying to retrieve the password. I'd like to help!

 

Are you connecting the printer to a 2.4Ghz network or a 5Ghz network?

 

Is it a private (Home network) or a public Wi-Fi connection? Wi-Fi direct? Or Hotspot?
What device are you using the printer with a Windows computer, Mac, Android, or iPhone?

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-Moderator
I am an HP Employee

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‎10-21-2022 03:34 AM

HP Recommended

Hi @Khagge

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

Nal_NR-Moderator
I am an HP Employee

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