• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Other

my name suleimanzahran1 there is a big issue  with internet not catching sensor model number :hp 7 plus tablet 

android version :4.2.2

 

1 REPLY 1
HP Recommended

@suleimanzahran1, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding HP 7 Plus tablet

We're thrilled to have the opportunity to assist you and provide a solution.  

  

If you're experiencing issues with your HP 7 Plus tablet connecting to the internet, here are some general troubleshooting steps you could try:

Restart Your Device: Sometimes a simple restart can solve connectivity issues.

Check Wi-Fi Settings: Make sure Wi-Fi is enabled on your tablet and that you're connected to the correct network.

Signal Strength: Ensure your device is within range of the Wi-Fi router, and the Wi-Fi signal is strong.

Forget and Reconnect to Wi-Fi Network: Go to your Wi-Fi settings, forget the network, and then reconnect to it.

Check Router: Restart your router and ensure it is working properly. You may need to check this with your internet service provider.

Update Android Version: Although it seems you're using an older version of Android (4.2.2), ensure all available updates have been installed as older versions might not support newer Wi-Fi protocols or security features.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.