skrivare offline

[B-_]

my printer is offline cant print 

[zoey7886]

@B-_, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your printer being offline! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP DeskJet 4122e All-in-One Printer is showing as offline and not printing, follow these troubleshooting steps:

Check Printer and Connection

✔ Restart Printer – Turn it off, unplug it for 30 seconds, and turn it back on.
✔ Check Connection – If using USB, reconnect the cable properly. If using Wi-Fi, ensure the printer is connected to the same network as your computer.
✔ Check Paper & Ink – Ensure there’s enough paper and ink in the printer.

Set Printer to Online (Windows)

1. Open Control Panel → Devices and Printers.
2. Right-click on HP DeskJet 4122e → See what's printing.
3. Click Printer (top menu) → Use Printer Online (if available).

Restart Print Spooler

1. Press Win + R, type services.msc, and press Enter.
2. Scroll down to Print Spooler, right-click, and Restart it.

Update or Reinstall Printer Driver

1. Go to HP official website and download the latest drivers for HP DeskJet 4122e.
2. Install the driver and restart your PC.

Reset Printer Network (For Wi-Fi Issues)

1. Press and hold the Wireless button and Cancel button for 5 seconds until the Wi-Fi light blinks.
2. Reconnect the printer to Wi-Fi using the HP Smart app.

If the issue persists, let me know whether you're using Windows or Mac so I can guide you further! 🚀  

Take care, and have an amazing day!  

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Regards,