technical errorpassword a

[Penguin_Busines]

i have changed the wifi password and unable to reconnect to the printer

[zoey7886]

@Penguin_Busines, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Reconnecting your HP DeskJet Ink Advantage Ultra 4828 All-in-One Printer to a New Wi-Fi Network! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If you've changed your Wi-Fi password and are unable to reconnect your HP DeskJet Ink Advantage Ultra 4828 All-in-One Printer to the network, follow these steps:

Reset the Wireless Settings on the Printer

1. Turn on the printer.
2. Open the ink cartridge access door and wait until the ink carriage moves to the center of the printer.
3. Press and hold the Wireless button on the printer until the wireless light starts blinking. This resets the wireless settings.

Reconnect the Printer to the New Wi-Fi Network

1. Download and open the HP Smart app on your Windows 11 device. You can download it from the Microsoft Store.
2. Follow the instructions to add a new printer.
3. Select the printer model (HP DeskJet Ink Advantage Ultra 4828) when prompted by the app.
4. Follow the instructions on the HP Smart app to connect the printer to your Wi-Fi network. You will need to enter the new Wi-Fi password.

Install or Update the Printer Software and Drivers

1. Visit HP Software and Driver Downloads.
2. Enter your printer model (HP DeskJet Ink Advantage Ultra 4828).
3. Download and install the recommended drivers and software.
4. Follow the on-screen instructions to complete the installation.

Also, refer to this document for more information.

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards,