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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP OfficeJet Pro 8710 All-in-One Printer
Microsoft Windows 10 (64-bit)

Won't print, jobs stay in Que. Can't connect to the HP printer server. The jobs sometimes appear next day or if I turn on PC next day. Print scan Doctor locks up won't finish and HP Smart does not solve. Want PIN to connect can not find says should be on device. Or wants Security Key??

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