• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
macOS 12.0 Monterey

Just got a new network name. Cannot connect the printer to wireless. I have tried the HP Smart app, but it does not see the printer. 

1 REPLY 1
HP Recommended

Hi @BetaRho70,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are trying to connect your HP LaserJet Pro MFP M148fdw to your new wireless network on macOS Monterey, follow these steps:

 

1. Reset the Printer's Network Settings:

  1. On the printer's control panel, navigate to the Network menu.
  2. Select Restore Network Settings or Restore Network Defaults. Confirm your choice if prompted.

2. Connect the Printer to the New Wi-Fi Network:

  1. On the printer's control panel, navigate to the Network Setup or Wireless Settings.
  2. Select Wireless Setup Wizard.
  3. The printer will search for available networks. Select your new network name (SSID) from the list.
  4. Enter your Wi-Fi password when prompted and confirm the connection.

3. Install or Update Printer Software on Mac:

  1. Make sure your Mac is connected to the same Wi-Fi network.
  2. Go to the Apple menu > System Preferences > Printers & Scanners.
  3. If the printer is listed, remove it by selecting the printer and clicking the minus (-) button.
  4. Download and install the latest HP printer drivers and software from the HP support website.
  5. Open the HP Easy Start or HP Smart app and follow the on-screen instructions to add the printer to your Mac.

4. Manually Add the Printer (if not detected):

  1. Open System Preferences > Printers & Scanners.
  2. Click the plus (+) button to add a new printer.
  3. Select your printer from the list. If it doesn’t appear, select Add Printer or Scanner and then IP tab.
  4. Enter your printer’s IP address (you can find this on the printer’s control panel under network settings) and add it.

5. Update Printer Firmware (if needed): Update the firmware on an HP printer

  1. Ensure your printer is connected to the Wi-Fi.
  2. Visit the HP Support website and check for any available firmware updates for your printer model.
  3. Download and install any available updates.

Troubleshooting Tips:

  • Make sure your Wi-Fi network is functioning properly and other devices can connect to it.
  • Place the printer close to the Wi-Fi router during the setup process.
  • Restart your printer, router, and Mac to refresh the network connections.
  • Disable any VPN or firewall settings temporarily to ensure they are not blocking the printer connection.

Refer to this document:  HP LaserJet Pro MFP M148fdw User manual 

Troubleshoot a Wi-Fi connection to an HP printer

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.