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‎10-09-2024 04:24 PM

HP Recommended
Product: HP Professional 1606dn printer

We are trying to get  a HP1606dn printer added to a wired network with a switch, not a router, on windows XP.  We tried to create a new port using this printer's IP address, but the system does "not recognize or find the printer" What would be the next step to try.

Thank you

Category:
1 REPLY 1

‎10-11-2024 09:09 AM

HP Recommended

Hi @cvpsgp,

 

Welcome to the HP support community.

 

Please help us with your HP unit serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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