trying to reset my MFP M180nw printer to a new wifi network

[Trikemike]

I have a new network and my MFP M180nw doesn't want to let go of the old network

[Nal_NR]

Hi @Trikemike,

Welcome to the HP Support Community. 

I understand that you are facing a connectivity issue. I’d like to help!

To provide you with an accurate solution, I'll need a few more details:

Make sure, your printer and your device are on the same network as 2.4GHZ only.

What device are you using the printer with a Windows computer, Mac, Android, or iPhone?

Follow the steps below to complete the reset-

LED control panels:

1. Open the HP Embedded Web Server (EWS):

a. Open the HP Printer Assistant.

● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name.

● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer name.

● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the printer name.

● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the printer name.

b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox.

2. Click the System tab, and then click the Save and Restore page.

3. Select Restore Defaults. The printer automatically restarts.

2-line control panels:

1. On the printer control panel, press the Setup button.

2. Open the Service menu.

3. Select Restore Defaults. The printer automatically restarts.

Hope this helps! Keep me posted. 

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