-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Wireless, Networking & Internet
- use cable for printer instead of wifi

Create an account on the HP Community to personalize your profile and ask a question
09-19-2023 03:41 PM
My wifi is horrible so my printer never prints. I bought a cable to connect. It wants my wifi to connect so i turned it off and now it just tells me it can't find my printer. I restarted with the wifi off and nothing came up to continue with the cable. I just want the cable only, no wifi, so i can print a dang document! Any advice is extremally welcome!
09-24-2023 01:53 PM
@ptmfamily
Welcome to the HP support community.
I understand that you are unable to connect the printer using a USB cable, I am glad to assist you.
Uninstall and Reinstall the printer to fix the issue
Perform root level uninstallation to remove all the printer related software's.
- In Windows, search for and open Programs and Features.
- Select your HP printer.
- Select Uninstall.
- In Windows, search for and open Devices and Printers.
- In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
- Open up the run command with the "Windows Key + R" key combo.
- Type printui.exe /s and click OK.
- Click on Drivers tab.
- Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
- Select OK.
- Remove all instances of the same.
- Select Apply and OK on the Print Server Properties windows.
- Close Devices and Printers.
- Restart the PC again.
Download and install the printer using full feature driver
Here are the steps:- Click here
(Note: Don't connect the USB cable in until prompted during the install.)
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee