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- when I try to print several pages of a pdf some of the line ...

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06-24-2024 01:28 PM
I am having trouble printing a PDF in its entirety. In a 12-page document, sometimes the last few pages list only every other line of the text. The print box shows the complete text, but it does not print that way
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Accepted Solutions
06-26-2024 06:14 AM
Hi @dmorator,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
This issue could be due to several factors, such as printer settings, driver issues, or the way the PDF file is formatted. Here are a few steps you can take to troubleshoot and resolve the problem.
Check Printer Settings
- Quality Settings: Ensure that the print quality is set to high or best quality.
- Paper Type: Make sure the paper type setting matches the paper you are using.
Update Printer Drivers
- Update Drivers: Ensure that your printer drivers are up to date. You can download the latest drivers from the HP website.
- Reinstall Drivers: Sometimes, reinstalling the printer drivers can resolve issues.
Check PDF File
- Open in Another Reader: Try opening and printing the PDF using a different PDF reader (e.g., Adobe Acrobat Reader, Foxit Reader).
- Recreate the PDF: If you have access to the source document, try recreating the PDF file.
Print as Image
- Print as Image: In Adobe Acrobat Reader, you can try printing the PDF as an image. This can sometimes resolve printing issues with complex PDFs.
- Open the PDF in Adobe Acrobat Reader.
- Go to File > Print.
- Click on Advanced and select Print as Image.
Check for Firmware Updates
- Printer Firmware: Check if there are any firmware updates available for your printer and install them.
Print in Smaller Batches
- Divide Pages: If the issue persists, try printing the document in smaller batches (e.g., 1-6, 7-12) to see if it helps.
Use a Different Printer
- Test on Another Printer: If possible, try printing the document on a different printer to determine if the issue is specific to your printer.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator
06-26-2024 06:14 AM
Hi @dmorator,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
This issue could be due to several factors, such as printer settings, driver issues, or the way the PDF file is formatted. Here are a few steps you can take to troubleshoot and resolve the problem.
Check Printer Settings
- Quality Settings: Ensure that the print quality is set to high or best quality.
- Paper Type: Make sure the paper type setting matches the paper you are using.
Update Printer Drivers
- Update Drivers: Ensure that your printer drivers are up to date. You can download the latest drivers from the HP website.
- Reinstall Drivers: Sometimes, reinstalling the printer drivers can resolve issues.
Check PDF File
- Open in Another Reader: Try opening and printing the PDF using a different PDF reader (e.g., Adobe Acrobat Reader, Foxit Reader).
- Recreate the PDF: If you have access to the source document, try recreating the PDF file.
Print as Image
- Print as Image: In Adobe Acrobat Reader, you can try printing the PDF as an image. This can sometimes resolve printing issues with complex PDFs.
- Open the PDF in Adobe Acrobat Reader.
- Go to File > Print.
- Click on Advanced and select Print as Image.
Check for Firmware Updates
- Printer Firmware: Check if there are any firmware updates available for your printer and install them.
Print in Smaller Batches
- Divide Pages: If the issue persists, try printing the document in smaller batches (e.g., 1-6, 7-12) to see if it helps.
Use a Different Printer
- Test on Another Printer: If possible, try printing the document on a different printer to determine if the issue is specific to your printer.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator