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Microsoft Windows 11

I have an HP 8035 and I would like to have the ability to use the digital fax function.  I could only find the regular fax information in the HP smart app.  I deleted the drivers and reinstalled, but still could not find the digital fax set up wizard.  Is there a list of compatible printers available through HP that support this functionality?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the HP FULL Solution Software for your operating system:
https://support.hp.com/gb-en/drivers/selfservice/swdetails/hp-officejet-pro-8030-all-in-one-printer-...

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

The FULL software has a Digital Fax setup.

 

This example shows the FULL software install:

https://www.youtube.com/watch?v=Ue7Hbgqlyvs

At time 4:35, you can see the Fax Setup Wizard. (though the video skipped that part)

 

For more useful resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPgD-w-Vi1YgNM82aA53fkA-


Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



View solution in original post

3 REPLIES 3
HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the HP FULL Solution Software for your operating system:
https://support.hp.com/gb-en/drivers/selfservice/swdetails/hp-officejet-pro-8030-all-in-one-printer-...

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

The FULL software has a Digital Fax setup.

 

This example shows the FULL software install:

https://www.youtube.com/watch?v=Ue7Hbgqlyvs

At time 4:35, you can see the Fax Setup Wizard. (though the video skipped that part)

 

For more useful resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPgD-w-Vi1YgNM82aA53fkA-


Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



HP Recommended

Amazing!  Thank you very much - this made my day.  

HP Recommended

Hi @ldm5f ,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



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