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- why is my printer offline

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09-05-2022 02:53 PM
@WWJD4U wrote:Product: Unknown PrinterOperating System: Unknownwhy is my printer showing its offline and how do i get it back online
Offline is a connection problem.
The "Why" depends on what part of the connection is not working, what disconnected, what kind of connection you are using.
Known solutions, presented in the order to be completed / considered:
HP printer is offline or not responding
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
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Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
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