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- HP Community
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- Printer Wireless, Networking & Internet
- wi fi direct doesn't work. Printer too old?

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10-23-2022
02:28 AM
- last edited on
10-25-2022
06:56 AM
by
VictorS
Hello. I do own a HP 3720 all in one, bought a few years ago. I used wi-fi direct once succesfully. Now the printer is recognized by my smartphone, but is not usable.
I tried to download HP smart, but it doesn't work. The latest version of the app doesn't have my printer in its list of printers.
So... is the printer too old or can I solve somehow the problem? With another app or
11-05-2022 09:52 AM
Hi @Chiabi,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.
I see that you are facing printing issues when the printer is not connected to smart phone.
You may connect the printer using the wi-fi direct option as it does not require internet.
Please follow the steps from this document to connect using the wi-fi direct option.
Let me know if this works.
Take care and have a good day.
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