wifi is on, printer is on, windows 10 computer is on. Printer is not found.

[motemom]

The wireless connection is on with the printer and the computer.  When I go to print or scan anything it says "computer cannot be found".

[Kumar0307]

@motemom, Welcome to the HP Support Community! I’m here to help.

I understand you are not able to print. To assist you better,

• Which application are you trying to print from?
• Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?

• Make sure the printer and the PC are connected to the same wireless network. Either 2.4 or 5GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!