will not connect to network

[gl3nda]

i keep printer offline when i try to print

[Irfan_06]

Hi @gl3nda,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I understand you're experiencing an issue with connecting your printer to the network.

Are you able to make a copy on the printer standalone? (Place an original document on the scanner glass and make a copy to confirm hardware is working fine)

To understand the issue and help you, please share the details listed below:

- Is the printer showing offline when you try to print or has it got disconnected from the network?

- Error messages or Blinking lights (if any) on the unit.

- May I know which application are you using to print?

- When was the last time your printer was connected to the network or working fine?

- Were there any changes made to your printer or router recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a great day ahead!

Irwin6

HP Support

[gl3nda]

Hi IRWIN6

Thank you for your reply.

i have resolved this issue by unchecking the SNMP BOX IN THE PORT, applying and rebooting both printer and laptop. 
once again thanks

[Irfan_06 · Accepted solution]

Hi @gl3nda,

That's great! Happy to hear that the issue has been resolved. I appreciate your efforts in contacting HP community support and If you need any assistance in the future, feel free to reach out to us.

Take care and have a great day ahead!

Irwin6

HP Support