-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Wireless, Networking & Internet
- wireless locked by person up set up the printer

Create an account on the HP Community to personalize your profile and ask a question
06-11-2025 09:28 AM
@Seancam67, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding How to Reset a Wireless Locked HP Printer!
We're thrilled to have the opportunity to assist you and provide a solution.
If you need to reset your HP printer's wireless settings because it was locked during setup, follow these instructions to perform a reset:
Step 1: Restore Network Settings
Touchscreen Printers:
- Navigate to your printer's Home screen and touch the Wireless icon or open the Wireless Settings menu.
- Select "Restore Network Settings" or "Restore Network Defaults."
Non-Touchscreen Printers:
- Print a Network Configuration Page to obtain the IP address. This can often be done by pressing the Wireless button and the Information button simultaneously.
- Access your printer's Embedded Web Server (EWS) through a web browser using the IP address.
- Locate the “Wireless” or “Network” settings and choose “Restore Network Settings” or “Restore Network Defaults.”
Step 2: Perform a Factory Reset
- Turn off the Printer: Press the Power button to turn off the printer.
- Unplug the Printer: Disconnect the power cord from the printer and from the power source.
- Wait: Leave the printer unplugged for about a minute.
- Reconnect: Plug the power cord back into the printer and into the power source.
- Turn on the Printer: Press the Power button to power on the printer.
Hope this helps!
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
ZOEY7886
I am an HP Employee