wireless reset HP smarttank 5000

[dmontagnese]

It would like to reset the wireless connection

of the ho smart tank 5000

[A_Gayathri]

Hi @dmontagnese ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are trying to reset the wireless connection on your HP Smart Tank 5000 All-in-One Printer, follow these steps:
 

1. Factory Reset the Printer's Network Settings

• Turn on the printer.
• On the printer's control panel, press the Wi-Fi button and hold it for 10-15 seconds.
• The printer will reset the network settings and disconnect from the current Wi-Fi network.

2. Reconnect to a New Wi-Fi Network

• After resetting, the printer will be in Wi-Fi setup mode.
• Open the HP Smart app on your Windows 11 computer.
• Click on the plus (+) sign to add a new printer.
• Follow the on-screen instructions to reconnect the printer to your Wi-Fi network.

Alternatively, you can also use the HP Smart Tank 5000 control panel:

• On the Control Panel, go to Setup > Network Setup > Wireless Setup Wizard.
• Follow the prompts to select your network and enter the password.

Once the printer is successfully connected to the Wi-Fi network, it should work with your computer and the HP Smart app. Let me know if you run into any issues!
 

Refer to this document: HP Smart Tank 5000/5100 All-in-One Printer User manual

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.