8, [(1,0, -2147221164)] Error

[Cheetah12]

Hello madmanjose.

I reviewed the troubleshooting steps you listed, and tried them. These are good troubleshooting steps for hooking up a printer to the computer.

Ashley

[ranastas · Accepted solution]

I have tried all  of the proposed solutions and none of the worked for me.  However, I have found a workaround that worked quite well for me:

I installed NAPS2 (Not Another PDF Scanner 2) which is an opensource freeware application that I downloaded from the Sourceforge.net website.  It allowed me to scan from my HP8500 printer using a WIA Driver. I was able to scan from the feeder or glass and save as a PDF or jpg file.  I am sure there probably are  other freewarr programs out there as well that you might want to considerif  you are tired of unsuccessfully trying the HP solutions like I did.

[LilSnot]

Work around Shmerk around!  This is an obvious issue that HP should be acknowladging and has not.  I have been battleing this ever since I got Win 7 Ultimate.  It seems if their automated "Solution Center" doesn't find the problem, HP won't acknowladge there is a problem.  Nice work Boys and Girls.

[ranastas]

Hi LilSnot,

I don't disagree with.  I think HP is either ignoring the problem or really have no clue how to solve it.  I gave up on HP finding a solution and therefore I thought that the workout might to useful to others.  At least I can scan now from the computer using my HP8500 printer.  I just don't use HP software to scan anymore.

Ranastas

[VisionAiry]

When all else fails, Windows Fax and Scan. It's generic but easier than going crazy trying to fix this error.

[regular]

We all know that Windows Fax and Scan does not provide any PDF option to scan.

I also prefer Plug and Play trouble-free digital life, but HP is big (and clumsy and deeply embedded) and we important, but yet little home users must suffer, I guess. Never mind Consumers International.

Back to scanning issue.

My situation was pretty much the same:

scanners (printers): Officejet J4580 and Officejet Pro 8500 A909g

error:                     8, [(1,0, -2147221164)]

PC:                        HP EliteBook 8770w

both affected OS:  Windows 7 Professional 64-bit SP 1 (factory)

                         Windows 7 Ultimate 64-bit SP 1 (2nd hard drive)

and  this method from above Steps to remove the HP software - E709.doc ‏83 KB worked for me, but only after these apps (or registry keys) were removed from the system using Microsoft Fix it cleanup utility:

• 64 Bit HP CIO Components Installer
• bpd_scan
• scan

So, solution for me is combined one. Thanks for information to all you guys!

Microsoft Fix it :