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‎05-07-2017 07:55 PM

HP Recommended
Product: HP Officejet Pro 8610

Hello, 

 

I have the HP Officejet Pro 8610.  The ADF on my scanner is not working.  Oddly, the copier works fine.  I am thinking it has to do with a sensor?

 

Any recommendations on what to do to troubleshoot?  The scanner works fine on the glass.  I've use the HP Printer & Scan Doctor also.

 

Thanks!

1 REPLY 1

‎05-07-2017 08:24 PM

HP Recommended

Hi,

 

Please try to turn the option ON as shown (also applicable for network connection):

 

Untitled.png

 

Regards.

BH
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