cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
PLegacy
New member
1 0 0 0
Message 1 of 2
136
Flag Post

ADF on Scanner not working

HP Recommended
HP Officejet Pro 8610

Hello, 

 

I have the HP Officejet Pro 8610.  The ADF on my scanner is not working.  Oddly, the copier works fine.  I am thinking it has to do with a sensor?

 

Any recommendations on what to do to troubleshoot?  The scanner works fine on the glass.  I've use the HP Printer & Scan Doctor also.

 

Thanks!

0 Kudos
1 REPLY 1
banhien
Level 19
Level 19
90,438 90,315 11,612 24,902
Message 2 of 2
Flag Post
HP Recommended

Hi,

 

Please try to turn the option ON as shown (also applicable for network connection):

 

Untitled.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation