CP1525nw Reset

[Chrizzy2013]

Hello iconde,

I would like to help you with your Laserjet, please click here  for the instructions you are looking for.

Click the KUDOS star on the left to say “thanks” for helping!
Please mark a reply “Accept as Solution” if it solved your issue so others can find it.
I work on behalf of HP.

[koneill]

I have a Hp Laserjet CP1525nw Color that needs to be factory reset because I have no access to the menu or the online interface.  Thank you.

[HevnLgh]

Hello koneill,

Please check you inbox on the HP Support Forums, I have sent you a private message. I Look forward to hearing from you soon.

Thanks,

[HevnLgh]

Hey koneill,

Were you able to get the private message I sent you to your inbox? Please let me know the outcome.

Thanks,

[MKinzl]

Hi, I have same problem like many others from this thread. I need do factory reset of my HP LaserJet 1525nw color and I can´t do it on printers display because someone set device password and I can´t change it.

[Gemini02]

Hi MKinzl

I understand you need the reset for the printer also since the password was reset.

I will send you a private message with this information.
In the forum beside your handle name just click on the envelope to view it.

If you need more assistance just let me know.

[sharethesolutio]

I need the instructions to reset my HP CP1525nw color printer.

I can't access the menu, it's disabled.

No idea why this isn't shared with everyone.

[HevnLgh]

Hello sharethesolutio,

I understand you need to reset your HP LaserJet CP1525nw because you are unable to access the menu. The reason the resets are not shared on the Forums is because some resets require you to enter button combinations to open special menus on your printer that you were never meant to access. These special menus are used by the developers and support personnel for debugging issues, but they are not meant for untrained users and can have unintended results. One wrong button push and you no could no longer have a printer, but instead a pricey paper weight. To top it off, if you do happen to "brick" the printer this way, it is considered customer induced damage, and voids the warranty automatically. These resets are only meant to be given out and used as a last resort, and under direct instruction of a HP tech support representative. They should not be done lightly!

Please check your inbox on the Forums, I have sent you a private message.

I got this great information from community member Bob_Headrick.

Thank you,

[sharethesolutio]

I checked and I don't have any "Private Messages" that have been sent to my account.  Please resend.  Thanks.

[sharethesolutio]

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@HevnLgh wrote:

Hello @sharethesolutio,

I understand you need to reset your HP LaserJet CP1525nw because you are unable to access the menu. The reason the resets are not shared on the Forums is because some resets require you to enter button combinations to open special menus on your printer that you were never meant to access. These special menus are used by the developers and support personnel for debugging issues, but they are not meant for untrained users and can have unintended results. One wrong button push and you no could no longer have a printer, but instead a pricey paper weight. To top it off, if you do happen to "brick" the printer this way, it is considered customer induced damage, and voids the warranty automatically. These resets are only meant to be given out and used as a last resort, and under direct instruction of a HP tech support representative. They should not be done lightly!

Please check your inbox on the Forums, I have sent you a private message.

I got this great information from community member Bob_Headrick.

Thank you,

---

The instructions you sent me DO NOT WORK.

The whole purpose of this forum thread is to tell people how to reset the printer when they can't go into the "services" menu because of the "Menu access is disabled" message they get.

Can I get some instructions on how to reset the printer besides what's already available and doesn't work?

Thanks