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‎03-04-2015 01:47 PM

HP Recommended
Product: Photosmart c5550
Operating System: Microsoft Windows Vista

When I use the printer system dialog box, print all pages is the only option.  Print selection, pages, or current page are all greyed out.  Have latest software download installed (printer driver)

1 REPLY 1

‎03-05-2015 02:36 PM

HP Recommended

Hello @LimpingSkunk!

 

Thanks for posting on the HP Forums!

 

I would be happy to provide some help regarding the HP Photosmart C5550 and selecting pages during the print job.  You had mentioned you only get the option to print all pages.  Does this happen when printing any multiple page document or does it happen from specific programs?

 

I understand you have the most up to date drivers but the first thing I recommend is to uninstall the HP software. After the uninstall is complete it would be a good idea to perform a disk cleanup in the computer. A disk cleanup will improve computer performance and clear temporary files that may cause issues during the install of software. Once the disk cleanup is complete you should restart the computer and re-install the HP software.

To uninstall HP software click here: Uninstalling HP Software

To perform a disk cleanup click here: Performing a Disk Cleanup

To download the HP software click here: HP Photosmart C5500 Full Feature Software and Driver

 

Please post back and let me know if that worked for you!

Cbert
I work on behalf of HP.
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